Privacy Policy

Privacy Policy

Last updated: 19 July 2026

1. Who we are

Visionir is responsible for personal information collected through its website and business operations.

Address: 7 Beecham Court, Pemberton, Wigan, England, WN3 6PR
Email: contact@visionir.co.uk

2. Information we collect

2. Information we collect

We may collect:

  • your name, organisation, job title and contact details;

  • information submitted through forms, emails or support requests;

  • account, login and subscription information;

  • payment and billing information;

  • technical information such as your IP address, browser and device;

  • website usage and analytics information; and

  • content and instructions submitted through the Platform.

3. How we use your information

3. How we use your information

We use personal information to:

  • provide and support our Services;

  • manage accounts, subscriptions and payments;

  • respond to enquiries and arrange demonstrations;

  • maintain security and prevent misuse;

  • improve our Website and Platform;

  • send relevant business communications where permitted; and

  • meet our legal obligations.

We process information where it is necessary to perform a contract, comply with the law, pursue our legitimate business interests or where you have provided consent.

4. Customer data

4. Customer data

Customers are responsible for:

When customers submit personal data to the Platform, the customer will normally be the data controller and Visionir will act as its data processor.

We process this information only to provide the Services, follow the customer’s documented instructions and meet applicable legal obligations. Further details may be included in a separate Data Processing Agreement.

5. Licence to use the Platform

Customers are responsible for:

Subject to payment of the applicable charges and compliance with these Terms, Visionir grants the customer a limited, non-exclusive and non-transferable right to use the Platform during its subscription.

Customers may use the Platform and its generated output for their normal business activities, including deploying approved components and content to authorised websites.

Customers must remain within the users, websites, regions and other usage limits included in their subscription.

The customer may not sell, sublicense, copy or provide the Platform to another organisation without Visionir’s written permission.

5. Sharing information

We may share information with trusted providers that support our hosting, infrastructure, payments, analytics, communications, security and AI functionality.

We may also disclose information where required by law or as part of a business sale or reorganisation.

We do not sell personal information.

6. International transfers

Some providers may process information outside the United Kingdom. Where this occurs, we use legally recognised safeguards designed to protect that information.

7. Retention and security

We keep personal information only for as long as necessary for the purposes described in this policy or to meet legal requirements.

We use reasonable technical and organisational safeguards to protect information. However, no internet-based service can be guaranteed to be completely secure.

8. Your rights

Depending on the circumstances, you may have the right to:

Depending on the circumstances, you may have the right to:

  • access, correct or delete your information;

  • restrict or object to its processing;

  • request transfer of your information;

  • withdraw consent; and

  • complain to the Information Commissioner’s Office.

To exercise your rights, contact contact@visionir.co.uk. You can learn more or complain at ico.org.uk.

9. Cookies

We use necessary cookies to operate the Website and may use optional analytics or similar technologies with your consent. Further information is available in our Cookie Policy.

10. Marketing

You can unsubscribe from marketing emails at any time by using the unsubscribe link or contacting us.

11. Changes to this policy

We may update this policy when our Services or legal obligations change. The latest version will always be published on our Website.

12. Contact us

For privacy questions, contact:

Email: contact@visionir.co.uk
Address: 7 Beecham Court, Pemberton, Wigan, England, WN3 6PR

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